Shipping policy

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time depends on your location:

USA: 5–10 business days

Europe: 7–12 business days

Rest of the World: 10–20 business days


Delivery delays may occasionally occur due to customs or carrier issues.

Shipment Confirmation & Tracking
You will receive a Shipment Confirmation email with tracking number once your order has shipped.

Customs, Duties, and Taxes
Ambient Aura Jalle is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (e.g., tariffs, taxes).

Lost or Damaged Packages
We are not liable for lost or damaged items during shipping. If your order arrives damaged, please contact us with photos of the package and items.

Contact
If you have any shipping questions, contact us at:
info@ambientaurajalle.com, support@ambientaurajalle.com